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Getting started

Account registration
Textmagic billing
Top up your account
Contact Textmagic support and sales

Platform

Get started with Textmagic platform
Reply to incoming messages via Messenger
Import contacts from a .CSV or Excel file
Add contacts one by one
Organize contacts into lists
Organize your contacts automatically with segments
Create custom fields for contacts
Validate numbers with Carrier Lookup service
Set up text message auto-responders and rules
Grow your contacts using compliant subscribe forms
Make and receive voice calls
Organize and monitor your tasks with Textmagic
Use Point AI for smarter replies based on your knowledge base
Track and manage your deals with Textmagic

Compliance

Best practices for sending text messages
Understanding the sender settings
Dedicated texting numbers
Sending text messages in the USA & Canada
Best practices for sending email campaigns
Toll-free number verification
10DLC registration guide
Sending text messages to France
Sending text messages to Australia
Sending text messages to the United Kingdom
Sender ID and number filtering restrictions

SMS broadcasts

Getting started: Choose your texting number
Best practices for sending text messages
Send SMS campaign to a list of contacts or segments
Send personalized bulk texts with dynamic fields
Send a single text message
Reply to incoming messages via Messenger
Schedule text messages to be sent later
Save time with text message templates
Review texting and calling history
Send SMS surveys to your customers

Email campaigns

Getting started: Connect your email domain
Best practices for sending email campaigns
Send an email campaign
Ensure email delivery with a strong domain reputation
Review email campaign results
Email bounces: why they happen and how to handle
Tickets: Set up your shared inbox for inbound emails

Social channels & BYOC

Use your CPaaS provider with the Textmagic app
Connect and manage Twilio CPaaS provider with the Textmagic app
Connect and manage Vonage CPaaS provider with the Textmagic app
Connect and manage Sinch CPaaS provider with the Textmagic app
Getting started with WhatsApp integration in Textmagic
Connect your Facebook page to manage messages
Connect your Instagram account to manage messages
Chat widget for all communication

Account management

Team management: users vs. sub-accounts
Add users and share access for better teamwork
Invite or import sub-accounts (legacy)
Review your Textmagic account details
Set up two-factor authentication and security
Set up Single Sign-On (SSO) using SAML
Manage auto-recharge and payment methods
Verify your identity after making a purchase
Manage email notifications
Review your account messaging data

Reporting

SMS reporting overview
Monitor your team actions using audit logs
Review costs using statements
Review your text message statistics
Review your sub-account statistics

Integrations

Set up Email to SMS allowed emails
Send and receive Email to SMS
Configure Email to SMS settings
Forward third-party email alerts as text messages
Get started with SMS API documentation
Configure your SMS API settings
Set up automated text messaging with noCRM.io

Mobile apps

Send messages using the Textmagic mobile app
Manage contacts using the Textmagic mobile app
Manage your account using the Textmagic mobile app
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texting platform today

Grow revenue and improve engagement rates by sending personalized, action-driven texts to your customers, staff, and suppliers.

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