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Textmagic help center

Get the help you need with our comprehensive business texting support center

Review your account messaging data

My data page provides an overview of all your stored Textmagic account data. You can download or delete this data at any time.

Download your messaging data

  1. Navigate to Account -> My data.
  2. Select the desired account from the dropdown.
  3. Click Download next to the data you need. We will send you a report via email.
    Textmagic download my data

Delete messaging data

  1. Navigate to Account -> My data.
  2. Click Delete all my messages or Delete all my contacts.
    Textmagic delete messaging data
  3. Enter your account password and click Delete.
    Textmagic confirmation to delete data

Edit the messages retention period

  1. Navigate to Account -> My data.
  2. Click Edit next to the Messages retention period row.
  3. Choose the preferred period to store your messages on the Textmagic servers.
    Messages retention period

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