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Make and receive voice calls

Starting in February 2019, you can make and receive voice calls in 23 countries using Textmagic SMS Chat. In order to make or receive calls using SMS chat, you need a voice-enabled Textmagic number on your account. You can buy a new number if you do not have one.

To make a call online:

  1. Make sure you have a voice-enabled Textmagic number on your account.
  2. Go to the SMS Chat page.
  3. Open a relevant chat or start a new one.
  4. Click the New phone call icon to start a new call.  Start a new call

To receive calls online:

  1. Go to the Numbers page.
  2. Find the needed number and click the Actions icon.
  3. Select Forwarding settings from the dropdown menu.Forwarding settings
  4. Next, in the Forward inbound calls to option, select SMS Chat and then click on Continue. Inbound calls to SMS Chat
  5. Go to the SMS Chat page and wait for a new incoming call.
Please note: In order to receive calls online using the Web app, the SMS Chat page must always be open in one of your browser tabs. The browser will not ring if the SMS chat page is not open. However, if you use the Textmagic Desktop app, you will be able to receive incoming calls regardless of which page is currently active.

To edit your Caller ID:

  1. Make sure you have a voice-enabled Textmagic number on your account.
  2. Go to the SMS chat page.
  3. Select the Chat settings icon.
  4. Select Calls settingsSMS Chat calls settings
  5. Select the number that you wish your calls to originate from. SMS Chat choose caller id

Price of voice calls:

It costs $0.041 per minute to make a call online to the USA and $0.023 per minute to receive a call from the USA. Please check the price list .

To view call history:

All your outbound and inbound calls will be displayed on the History page. You can review the length, cost, time of day and other information about every call made or received. Just click on the correct row and view the call details.

call details

Countries where online voice calls are supported:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Guernsey
  • Hong Kong (China)
  • Indonesia
  • Isle of Man
  • Israel
  • Jersey
  • Malaysia
  • Netherlands
  • Poland
  • Puerto Rico
  • Romania
  • South Korea
  • Sweden
  • United Kingdom
  • United States

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