What collaboration features are available for teams?

• Users: Add team members with separate logins and roles/permissions under one company account.
• Role-based permissions: Control what each team member can access.
• Shared inbox: Manage SMS, WhatsApp, Facebook, Live chat, and Instagram conversations in one place – Messenger.
• Contact management: Share customer contact data securely among users.
• Campaign management: Collaborate on sending and tracking SMS and Email campaigns.
• Activity tracking: Monitor user actions and maintain accountability.
• Internal notes: Add private notes on conversations for team collaboration.
• Tickets: Assign and track support tickets across the team.
• Tasks: Create and assign tasks tasks to team members to simplify workflows.