Business SMS Service overview


Welcome to the TextMagic Overview video.

TextMagic is a business text messaging service for sending:

  1. Notifications, alerts, reminders
  2. Order confirmations
  3. And SMS marketing campaigns

Let’s take a quick look at some of the TextMagic features that will help you to improve your business communication.

The TextMagic Web app allows you to send and receive text messages very easily. This is especially good for marketing campaigns, because you can make your text messages more personal by using mail merge tags and templates, and you can attach files to your messages.

All your messages are sent instantly.

Additionally, you can import your contacts into TextMagic with a few clicks. You can organise them into lists and share these lists with your team members. With the TextMagic web app, you can also schedule messages to be sent at a specific time, monitor the delivery rate, manage your team of sub-accounts and edit your text messaging and account settings – all from one place.

With SMS chat, you won’t miss any incoming messages from your customers, leads or staff members. All your conversations are nicely sorted into chats. When a new incoming message reaches your virtual TextMagic number, you will get notified via a desktop alert and – if needed – via email and mobile app push notifications. All incoming messages are free for you. For USA and Canada users, TextMagic also offers virtual toll-free numbers, so that your customers do not have to pay a single сent to reply to your messages. And if anyone needs to call your virtual number, TextMagic can automatically forward these incoming calls to any number you want.

Email to SMS allows you to send text messages and receive replies directly from your everyday email app. Just send a regular email to a phone number followed by @textmagic.com and your email will get delivered as a text message to that number. Any replies will appear in your email inbox as soon as your recipients send them to you. In just a few seconds, you can SMS-enable as many emails as your company needs on the email to SMS settings page to make your SMS communication smoother.

The SMS gateway API allows you to integrate TextMagic into practically any business software. You will find thorough API documentation, an API sandbox and pre-written wrappers in 12 different coding languages to make your integration with TextMagic faster.

If you’re not a developer, but still need to automate your business text messaging flows, then you should definitely try our Zapier integration. With TextMagic and Zapier, you get access to thousands of business apps that you can connect together to improve your business communication.

The TextMagic desktop app for your PC and Mac has all the same text messaging features as the TextMagic web app and can be downloaded free of charge. It allows you to manage your SMS communications right from your desktop computer, without having to log in via a browser.

TextMagic is a fully secure and 100% GDPR-compliant service. It meets the expectations even of large enterprise companies with enterprise features such as:

  • Single sign-on for larger teams
  • Secure login with two-factor authentication support
  • Audit logs and detailed reporting
  • Role-based access for team members
  • Precise cost statements and invoices
  • Carrier lookup and number validation tool

TextMagic has all these and many other features, even with a trial account. Now you are ready to create an account and try out all the features during a free trial.

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