Send and receive WhatsApp business messages through Textmagic
With almost 3 billion users, WhatsApp is the most widely used instant messaging platform. Its high delivery and open rates make it an ideal channel for businesses to engage contacts.
Now you can connect your WhatsApp business account to Textmagic to have two-way conversations with customers, partners, and staff.
This video tutorial will teach you how to:
Integrating WhatsApp with Textmagic gives you:
- A unified platform for all your messages
- Access to a global customer base
- Rich media for better interaction
- Real-time, two-way communication
- 360-customer profile views
- Sent and seen message indicators
Step 1: How to Connect WhatsApp to Textmagic
First, let’s connect your WhatsApp business account to Textmagic. You can do this in three simple steps.
- From your Textmagic app, go to Messenger -> Settings -> WhatsApp.
- Click Connect WhatsApp number if this is your first time or New WhatsApp number to add another number or account.
- Log in with your Facebook account and give Textmagic the necessary permissions. This keeps your integration safe and secure.
- A Meta form will appear requesting you to fill in your business information. At this step, you can choose your Meta Business Portfolio or create a new one by clicking on the drop-down menu and selecting Create Business Portfolio.
- Next, choose an existing WhatsApp Business Account and Number or create a new one. Follow the connection steps, then click Finish to complete the integration.
Step 2: Two-factor authentication
During the setup, you will also be asked to provide a 6-digit PIN to complete the two-factor authentication process. If 2FA was previously set up for the WhatsApp number, simply enter the PIN.
If 2FA is not active, activate it and set the PIN during the integration with Textmagic.
Step 3: Share your WhatsApp business number
To receive communications from customers, we recommend:
- Printing or sharing the QR code on your website and other relevant places
- Sharing the direct link to the chat on your contact pages
To test the connection, simply send a message to your WhatsApp business number, which should appear on the Textmagic Messenger screen. The integration has been successfully completed. You can start messaging using your WhatsApp business number.
Connecting Whatsapp to Textmagic lets you:
- Have two-way conversations
- Insert emojis into messages
- Collaborate on chats with your team
- Track responses in real time
- Attach files up to 100MB
- Personalize messages with mail merge tags
- Generate AI-powered responses
That’s it! You’ve learned how to use WhatsApp with Textmagic. Go back to our Help Center for more info and tutorials.