Textmagic help center

Introducing our new task management feature! This powerful tool enables you to create, assign, and track tasks within your team, ensuring everyone stays organized and productive. With the Tasks feature, you can easily monitor progress, set deadlines, and make collaboration more efficient than ever. Speed up your projects and accomplish more tasks each day with modern task management tools designed to work just right for every team.

We’re excited to announce a great update in Messenger! We’ve added a new Assignee field and the ability to filter chats by the assignee. With this update, users can assign chats to specific team members, making it clear who is responsible for each conversation. Additionally, users can now filter chats by assignee, which enhances efficiency in managing communications. This feature will significantly improve team efficiency and simplify your messaging workflow.

We are happy to introduce a significant enhancement to our Subscribe forms feature. You can now create landing pages for your subscribe forms, making it easier than ever to share them with customers and grow database. This will be especially useful for those who do not have their own website. Additionally, we’ve added the ability to include links to your privacy policy and terms of use, ensuring compliance with SMS regulations. This enhancement provides a seamless experience for both you and your customers.

We’re excited to announce that Textmagic has fully switched its billing system to Stripe, the industry-leading payment platform. This change brings several important improvements to enhance your payment experience:

• Enhanced security: Stripe’s security protocols ensure your payment information is safe and secure.
• Faster transaction processing: Enjoy quicker payment processing times, ensuring that your account top-ups are reflected immediately.
• Familiar interface: Many users already use Stripe with other services. This familiarity will make managing your Textmagic payments intuitive and straightforward, thanks to Stripe’s clean, user-friendly interface

Now, all essential messenger settings, such as channels, sender, and chat settings, have been consolidated into a single, easy-to-access page. This change ensures you can quickly find and adjust your messaging preferences without navigating through multiple sections of the app. Enjoy a more intuitive setup and manage your communication settings more efficiently, all in one place.

We’re excited to announce the launch of our new user management feature, which many Textmagic customers have requested. You can now add users and collaborate securely and efficiently. Manage all communications from a single shared phone number, quickly see who is responding to customer messages, and adjust permissions to ensure each team member has the appropriate level of access.

We’re happy to announce an exciting addition to our BYOC service: you can now forward calls from your connected Twilio numbers. Calls can be forwarded to any landline or mobile number so that customers can call you in response to your text message with a single click.

Introducing a new feature: pinned list and contacts. This handy feature is designed to make your workflow smoother and faster by allowing you to pin your lists and contacts. Your pinned lists will always be prominently displayed, and you can switch between them in one click. This is perfect for those who manage multiple campaigns or contacts and need to shift focus quickly.

Big news: now you can customize the navigation in the contacts section! Want to see your lists first? Or maybe contacts or the latest imports are your priority? Save time by getting straight to the section you use the most — it’s all about making things easier and more personal for you.

Our new feature lets you access everything you need with just a single click. We have organized all the settings on one neat page, where you can easily create custom fields, manage unsubscribe settings, and set sharing options. No more switching between menus to access different settings. This intuitive experience is designed to make your life easier and more efficient.