Textmagic help center

Get the help you need with our comprehensive business texting support center

What’s new at Textmagic?

September 23, 2026

Keep Textmagic contacts in sync with HubSpot and trigger automations when contacts are created or updated. Send timely follow-ups without moving data between tools.

September 12, 2026

Open any saved segment and export the contacts you need directly from the Contacts page. Download them as a CSV or XLSX file whenever you need to work with them elsewhere.

September 11, 2026

Ask AI why an automation step failed and get help fixing it. Retry a contact, remove them from the flow, pause or resume the automation, or duplicate it, with your approval before any action.

September 10, 2026

Send contacts down different automation paths based on the links they click in your emails. Follow up with each group based on what they showed interest in.

September 8, 2026

See how your campaigns perform over time, compare results by user, and review deliveries, opens, clicks, bounces, and unsubscribes from different angles.

September 7, 2026

Start automations from new triggers: contact created, contact updated, form submitted, and Shopify order ready for pickup. Send welcomes, confirmations, and reminders automatically.

August 11, 2026

Loop back or skip ahead in any flow with the new ‘Go to another step’ action. Build more flexible automations while keeping even complex flows easy to manage.

August 10, 2026

Describe the flow you want in plain English, like “text customers who abandon checkout.” AI builds it for you in seconds, so you can launch without starting from scratch.

August 7, 2026

Build a flow now and set the exact date period when it should work. Schedule an auto-reply for your vacation period, or run a promo campaign only during a specific week.

August 1, 2026

Stop scrolling through endless message logs to find what you need. Filter History by recipient count, label, sender number, or the user who sent the message, and get straight to the conversation you’re after.

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