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Where do replies to my emails get delivered?

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You can choose where to receive replies to your email campaigns:

Option 1: Your own email inbox – Replies will go to the email address you are sending from.

Option 2: Textmagic inbox (Tickets section) – To receive replies as Tickets in Textmagic, you need to:

  • Set up a Textmagic inbox in the Tickets settings.
  • Choose your Textmagic inbox as the “Reply-to” address when sending emails.

This way, you can track and manage replies directly within the Tickets section of the app, completely free of charge.

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