Used funds are not refundable under any circumstances.
We will refund unused credit if requested.
If you would like to have your credit balance refunded, please send an email to firstname.lastname@example.org. Please include your name, company name, email address and the reason for wanting a refund. We reserve the right to take up to seven business days to process any refund requests.
You will receive your refund using the payment method you used to purchase the credit. For example, if the original payment was made by credit card, we will credit the amount of your unused credit to that card.