What is your refund policy?

Consumed funds are not refundable under any circumstances.

We will refund unused credits if requested.

If you would like to have your credit balance refunded, please send an email to support@textmagic.com. Please include your name, company name, email address and the reason for wanting a refund. We reserve the right to take up to seven business days to process any refund requests.

You will receive your refund using the payment method you used to purchase the credit. For example, if payment was made by credit card, we shall reverse credit the amount of your unused credit to the credit card used to purchase the credit.

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