What do different delivery statuses mean?

The delivery status of text messages can be always monitored in our Web-App and using API.

Please find below the delivery statuses that are available online with explanations:

  • Delivered – the text messages has been sent  and the mobile operator confirmed the delivery.
  • Accepted – the text message has been sent, however the mobile operator has not delivered it yet. Most common reason: the mobile phone is switched off, is out of the coverage area, or the mobile provider is experiencing difficulties. Sometimes the final delivery notification may take up to 12 hours, depending on the mobile operator, which we do not control.
  • Failed - the text message has been sent but the mobile operator was unable to deliver it. Most common reason: the mobile phone is switched off, is out of the coverage area or the mobile provider is experiencing difficulties.
  • Rejected – the SMS was rejected by the mobile operator or TextMagic. Most common reasons: recipient has opted out from your list or the mobile number belongs to “Do not Disturb” registry.

If you use API, you can request SMS delivery notification via receive command or via callback URL. The API will respond with a single letter. Get more details here.

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