What do different delivery statuses mean?
- Delivered – the message has been sent and the recipient’s network has confirmed delivery.
- Sent – the message has been sent but delivery has not been confirmed, for example because the recipient’s phone is switched off. Delivery notification may take up to 12 hours.
- Failed – the message has been sent but the recipient’s network is unable to deliver it. For example, because the recipient has cancelled their mobile contract or the network was unable to deliver your message.
- Rejected – the SMS has been rejected for free, either by the recipient’s network or Textmagic. For example, because the recipient has unsubscribed from your text messages or you did not use a mandatory texting number when sending the message to North America.
Delivery status is updated once the recipient’s mobile network provides Textmagic with updates. This may take up to 12 hours.
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