Textmagic help center
Get the help you need with our comprehensive business texting support center
What’s new at Textmagic?
Filter contacts and segments by note text or by the date a note was added. Now you can easily find everyone with a word like “pricing” in a note from last week and reach the right audience.
See every note your team left on contacts, chats, and tickets in one place, newest first. Filter by source, author, or date to get the full story before you call or text a customer back.
Send contact data from any point in your automation to your CRM, internal tools, or other apps with the new “Send webhook” action. Keep data moving between systems and trigger the next step automatically.
Ask Gemini or Antigravity CLI to send texts, check replies, find contacts, and complete other Textmagic tasks using simple natural language commands.
Keep Textmagic contacts in sync with HubSpot and trigger automations when contacts are created or updated. Send timely follow-ups without moving data between tools.
Open any saved segment and export the contacts you need directly from the Contacts page. Download them as a CSV or XLSX file whenever you need to work with them elsewhere.
Ask AI why an automation step failed and get help fixing it. Retry a contact, remove them from the flow, pause or resume the automation, or duplicate it, with your approval before any action.
Send contacts down different automation paths based on the links they click in your emails. Follow up with each group based on what they showed interest in.
See how your campaigns perform over time, compare results by user, and review deliveries, opens, clicks, bounces, and unsubscribes from different angles.
