Textmagic and Zapier integration

• Overview
• What is Zapier
• How it works
• What you can automate
• Textmagic triggers and actions
• Setup and support
• Common use cases

Overview

Textmagic integrates with Zapier, a third-party automation tool that connects applications and runs workflows automatically.

With Zapier, you can connect Textmagic to other systems and send SMS messages, emails, or update records based on events in those systems. For example, you can send a message when a new lead is created, an order is placed, or a support ticket is received.

What is Zapier

Zapier is a third-party service that connects applications using their APIs.

Each workflow in Zapier is called a Zap. A Zap usually includes:

• a trigger — an event in one application
• an action — a task performed in another application

For example, a new contact in your CRM can trigger sending an SMS through Textmagic.

How it works

1. A trigger happens in another application, such as a new lead, order, or support ticket.
2. Zapier receives that event and runs the workflow.
3. Textmagic performs the action, such as sending an SMS, creating a contact, or updating a list.

What you can automate

• Send SMS notifications from CRM systems
• Send order updates from e-commerce platforms
• Notify your team about new leads or support tickets
• Create or update contacts automatically
• Add contacts to lists based on events in other applications
• Send follow-up messages after specific actions

Textmagic triggers and actions

Textmagic provides triggers and actions that can be used in Zapier workflows. Other applications connected through Zapier have their own triggers and actions.

Setup and support

Setting up a Zap may require:

• Connecting Textmagic via API key
• Mapping fields between systems
• Configuring workflow logic

For setup or troubleshooting, contact Zapier Support or hire a Zapier expert.

For Textmagic-related questions, Textmagic Support can help with:

• API access and credentials
• Explanation of Textmagic features used in integrations
• Message delivery, including delivery rates and message status

Textmagic Support does not provide:

• Zap creation or configuration
• Custom automation design
• Troubleshooting of third-party applications outside Textmagic

Common use cases

Lead notifications
Send an SMS when a new lead is created in your CRM.

Order updates
Notify customers when an order is placed or updated.

Support alerts
Send SMS notifications when a new support ticket is created.

Contact sync
Create or update contacts in Textmagic and add them to lists automatically.

Follow-ups
Send follow-up messages after specific actions in other systems.