Review SMS and email performance by team member

Use team reports to compare SMS and email activity across your team members. You can see how much each team member sends, review delivery and engagement performance, track costs, and compare activity across your account.

Review SMS activity by team member

SMS reports help you understand how messaging activity is distributed across your team. You can use them to compare sending volume, delivery performance, and costs between team members.

1. Go to Reports → SMS → Users.
2. Use the search field to find a specific team member.
3. Select the time period you want to review.
4. Review and compare SMS activity across your team.
5. Click Download to export the report if needed.

For each team member, you can review their outbound SMS, delivery rate, and costs.

This can help you understand which team members generate the most SMS activity, compare delivery performance, and see how messaging costs are distributed across your team.

Review email activity by team member

Email reports let you compare sending activity, delivery, engagement, and costs across your team. This gives you an account-level view without having to review individual email campaigns separately.

1. Go to Reports → Email → Users.
2. Use the search field to find a specific team member.
3. Select the time period you want to review.
4. Review and compare email performance across your team.
5. Click Download to export the report if needed.

For each team member, you can review sent emails, delivery, opens, clicks, bounces, unsubscribes, spam reports, and costs.

Use this information to compare sending volume and engagement across your team and identify differences that may need further investigation.

Legacy sub-account reporting

If your Textmagic account uses the legacy Sub-accounts flow, you can review messaging performance in the same way, but your reports are organized by sub-account instead of team member.

Learn more about the difference between users and sub-accounts.