How to understand sender setting restrictions

Mobile operators across the world are always looking to protect their customers from unwanted text communications, so numerous restrictions and regulations exist.

Some mobile operators are filtering text messages sent using alphanumeric or numeric Sender ID.

In these cases we change your Sender ID to a random number in order to ensure delivery. Please note, if this happens recipients will be unable to reply to your texts.

Alphanumeric Sender ID (sending messages from a company name) is not supported in the following countries:

  • Albania
  • Algeria
  • American Samoa
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Aruba
  • Bangladesh
  • Barbados
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Botswana
  • Brazil
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Congo
  • Congo D.R.
  • Cook Islands
  • Costa Rica
  • Croatia
  • Czech Republic
  • Djibouti
  • Dominica
  • Dominican Republic
  • Dominican Republic 2
  • East Timor
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Falkland Islands
  • Faroe Islands
  • Fiji Islands
  • French Guiana
  • French Polynesia
  • Gabon
  • Gambia
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Honduras
  • Hungary
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Libya
  • Macao
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Mali
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Monaco
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • New Zealand
  • Nicaragua
  • Nigeria
  • Niue
  • North Korea
  • Northern Marianas
  • Oman
  • Pakistan
  • Palau
  • Papua New Guinea
  • Peru
  • Qatar
  • Reunion Island
  • Romania
  • Russia
  • Rwanda
  • Saint Lucia
  • Saint Vincent
  • Samoa
  • Sao Tome and Principe
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • South Africa
  • South Korea
  • Sri Lanka
  • St Kitts + Nevis
  • StPierre+Miquelon
  • Suriname
  • Swaziland
  • Syria
  • Taiwan
  • Tajikistan
  • Togo
  • Tokelau
  • Tonga
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks + Caicos Isl
  • Tuvalu
  • Uganda
  • United Arab Emirates
  • United States
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Virgin Islands
  • Virgin Islands US
  • Yemen
  • Zambia


Please contact TextMagic support for further information.


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