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What is the difference between Email campaign and Tickets?

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Email Campaigns let you send email broadcasts to many recipients at once, making them ideal for newsletters, promotions, and announcements. The cost per email depends on your currency:

  • GBP, USD, EUR: 0.003 per email
  • AUD: 0.005 per email

Tickets are for one-on-one communication, helping you manage individual customer support inquiries (for example, replies from your email campaign) directly in the Textmagic app, completely free of charge.


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