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If a step fails – low balance, config error, anything – fix the issue and rerun it straight from your logs. Customer journeys stay on track without rebuilding anything from scratch.

Flows with manually selected contacts are now marked as “Completed” once every contact has gone through. No more guessing whether a flow is still running or just sitting idle.

Turn store activity into automated SMS and email flows: order confirmations, cart reminders, delivery notifications, and more. Set it up once, and your store handles customer messaging on its own.

Sort by last triggered date and filter by what matters to you. Useful when you’re managing many flows and need to spot what’s active, inactive, or due for a review.

More contact fields are now editable in one go. You can do it directly from any list or segment view, not just “All contacts” page. Update more contacts at once, right where you’re already working.

The time delay step in automations can now wait until a date stored in a contact field. Each contact pauses until their own date is reached, with an optional offset before or after. One automation can handle hundreds of personalized reminders, renewal notices, or appointment alerts without any manual scheduling.

AI automatically pre-fills your brand and campaign details, like business name, industry, and use case, so you can complete your 10DLC registration in minutes with fewer errors and faster approval.

You can now update when messages are sent, even while a flow is running. Switch between scheduled hours and immediate sending without losing your automation setup.

Set re-entry rules to control how often a contact enters the same flow: once, once per 24 hours, or unlimited. Stop any automation instantly with the new Stopped status to always know what’s active.

When a customer messages you on WhatsApp, Facebook, Instagram, or live chat, automations can now kick in instantly, whether it’s a reply, a tag, or a follow-up sequence.