Textmagic help center

SMS campaign reports now feature a refreshed, easy-to-read layout. The new design highlights delivery statuses, recipients, costs, and message details more clearly, making it easier to review your campaign performance, track results, and manage your messaging with confidence.

We’ve added a new email lookup option to the contact import process. You can now validate the email addresses in your file before adding them to your lists. This makes it easy to remove invalid or non-existent emails, which saves you money by not sending to undeliverable contacts. At the same time, it helps reduce bounce rates, improve deliverability, and protect your sender reputation.

We have introduced a unified settings hub to make managing your account easier. All settings that were previously spread across the app are now available in one central place. You can still access the relevant settings from each section as before, or go straight to the Settings menu to view and adjust everything in one place. This update makes it faster and simpler to keep your configurations organized.

We’ve introduced email templates to help you save time and keep your campaigns consistent. You can now create templates from scratch or turn any previously sent email campaign into a reusable template. All saved templates are available in the Templates section, right next to your SMS templates. This update makes it easier to manage your communication and quickly launch professional-looking campaigns.

You can now filter tasks by priority, status, assignee, and due date to quickly find what you need. Whether you’re focusing on high-priority work, checking what’s overdue, or reviewing tasks assigned to specific team members, these new filters make it easier to manage your workload and stay organised.

You can now collect email addresses through your subscribe forms. In addition to the phone number field, you can add an email field so new contacts provide both their name and email when signing up. This makes it easy to grow your email list and keep your audience updated with newsletters, promotions, or other communications.

We’ve added a separate Tags page where you can manage all tags in your workspace. You can create new tags, edit or delete existing ones, and see usage stats for each tag, including where it is used – in contacts or chats – to keep everything organised and up to date. You can find the Tags page under the Contacts section.

We’ve made it easier for you to manage follow-ups by linking tasks to contacts. Tasks created from chats are now linked automatically, and you can also link tasks manually when needed. All linked tasks appear on the contact’s profile, making it simple to keep track of what’s next and follow up efficiently.

We’ve simplified email domain authentication so you can quickly and effortlessly send email campaigns. With our new integration powered by Entri, you can automatically authenticate your domain directly from your Textmagic account. All necessary DNS records are instantly added to your domain—no manual setup or switching tools required.

You can now add a purchase order number during credit top-ups. This new feature simplifies your accounting processes by clearly associating payments with specific purchase orders. Your PO number will appear on your invoice, making it easier to track transactions, match payments to orders, and maintain accurate financial records.