Trigger automation flows from new channels
April 21, 2026

When a customer messages you on WhatsApp, Facebook, Instagram, or live chat, automations can now kick in instantly, whether it’s a reply, a tag, or a follow-up sequence.
Get the help you need with our comprehensive business texting support center

When a customer messages you on WhatsApp, Facebook, Instagram, or live chat, automations can now kick in instantly, whether it’s a reply, a tag, or a follow-up sequence.
Grow revenue and improve engagement rates by sending personalized, action-driven texts to your customers, staff, and suppliers.