Textmagic help center

We have updated the registration process for 10DLC to make it faster and more transparent. Approval now takes up to 7 business days, and you can start registration for free: Textmagic covers the one-time costs of your 10DLC registration. Read more about 10DLC registration in our support article.

We are excited to introduce the new search functionality in the contact sidebar. You can now quickly find the data you need without having to scroll through all your custom fields. This feature makes navigating and managing your information more efficient, saving time and enhancing your overall experience.

We are excited to announce a new feature: You can now add files directly to tasks. This functionality makes sharing relevant documents and images easier and keeps everything organized.

Our direct WhatsApp integration for business messaging is now live! You can easily connect your WhatsApp Business account to send and receive WhatsApp messages directly from the Textmagic app. This new feature expands your messaging capabilities, making it easier to connect with your audience on their preferred platform.

We are thrilled to introduce the new Web widget feature, which offers three communication channels: sending an email, making a call, and sending an SMS. By integrating this widget into your website, you can improve customer engagement and support, making it easier for your customers to reach you through their preferred method of communication.

We are pleased to announce improvements to the SMS Survey feature. Surveys can now be split into up to five branches at any step, allowing you to create more complex and targeted question flows. Additionally, you can zoom out to get a full overview of the entire survey, making it easier to design and review your surveys.

We are thrilled to introduce new types of custom fields for contacts in Textmagic. You can now add various custom fields such as text, numerical, date, and monetary. This enhancement allows you to customize your contact information to better suit your specific requirements, offering increased flexibility and accuracy in managing your contact data.

We are pleased to introduce an alternative layout for the Tasks section: the table view. This view is particularly useful for those who prefer information presented in tables. Additionally, tasks in this view can be sorted by any column, making it easier to get a clear and structured overview.

We’re excited to announce that you can now receive email notifications for tasks. You’ll get notifications for new tasks that are assigned to you, as well as for new comments on tasks where you are the assignee. This improvement will help you stay informed and up-to-date on task activity, enhancing communication and collaboration within your team.

This update includes an improved layout for easier navigation, more detailed contact information at a glance, and enhanced functionality to simplify the contact management process. Enjoy a more user-friendly interface that makes managing your contacts more efficient.