Introducing the new Assignee field and the ability to filter chats by the assignee in Messenger
May 23, 2024
We’re excited to announce a great update in Messenger! We’ve added a new Assignee field and the ability to filter chats by the assignee. With this update, users can assign chats to specific team members, making it clear who is responsible for each conversation. Additionally, users can now filter chats by assignee, which enhances efficiency in managing communications. This feature will significantly improve team efficiency and simplify your messaging workflow.