How to contact us

If you’re having trouble with TextMagic, or have any questions, then we’re here to help.

You can contact us in three ways:

  • Email - support@textmagic.com (24 hours)
  • Live chat – Simply click on the live chat icon on the website (07:00 – 15:00 GMT)
  • Telephone - +44 (0)845 299 4125 (07:00 – 15:00 GMT)

Our customer service agents are available from 07:00 to 15:00 GMT every day.

You can also email us or send an online ticket support form at any time. We promise to answer all tickets on the same working day, within minutes if possible.

At weekends we still monitor emails and deal with all tickets that require urgent attention.

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